- Shipping & Returns
Shipping & Returns
GameMasters ships via United Parcel Service(UPS) and the U.S. Postal Service to the United States and Canada. We do not offer international shipping at this time. Orders usually ship within 1 business day after your order has been placed. Orders placed over the weekend will normally be processed the following Monday.
Free Standard Shipping on orders over $99* for the Continental U.S.(exclusions apply).
Merchandise Total Standard Delivery 2nd Day Air Freight 1 Day Overnight
$0.00 - $50.00 $6.95 $19.95* $39.95*
$50.01 - $98.99 $9.95 $19.95* $39.95*
$99.00 - Up FREE* $19.95* $39.95*
*Details and Exclusions*
- Some items may be subject to additional shipping and handling charges because of their size or weight. These items are not subject to our free shipping program and may be subject to additional charges if requesting expedited freight.
- Free Shipping is based on standard shipping and does not include expedited shipping methods.
- If shipping to an APO/FPO address, please email us for a shipping quote.
- Express shipments cannot be shipped to a PO Box.
- Express shipments must be made by 1pm CST.
- We will ship gift cards purchased for free.
Website Pricing Errors:
All prices on this website are subject to change without notice. While we make every effort to provide you the most accurate information, occasionally one or more items on our website may be mispriced. If a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, GameMasters has the right to refuse or cancel any orders placed for product listed at the incorrect price.
If an item's correct price is higher than our stated price online, we will notify you of the price error. You will have an opportunity to purchase the item at the correct price or cancel that portion of your order.
We want you to be completely satisfied with your purchase from GameMasters. If you need to return an item, you will need a Return Authorization number first. Please email us at firstname.lastname@example.org to receive your RA#. Unauthorized returns will be refused. The request for return must be done within 30 days of the date of the sales receipt. We will exchange the merchandise or issue you a refund less shipping charges so long as the item is in new, unopened condition--All returns must have original packaging- No Exceptions. Return shipping charges are the customer's responsibility. COD packages will be refused.
Defective or Damaged Merchandise
If your merchandise was damaged in transit, you must let us know within 2 business days by emailing email@example.com. We must have the original box/packaging with tracking label attached if your package was shipped via UPS to make a claim.
Please inspect your package right away. Some products we sell are covered by a manufacturer's warranty and require them to be sent directly back to them for replacement or repair.
Return Shipping Address:
Once you have received your RA number from us, please ship to:
Attn: Returns, RA# .........insert your number here.
Quincy, IL 62305
All products are brand new with full manufacturer's warranty.
Some products that we sell are covered by a manufacturer's warranty that requires them to be sent directly to the manufacturer for replacement or repair.
Is everything you sell in your store listed on your website for sale?
Some items that we have in our physical store are not listed online for sale at this time. Please check our store in Quincy, IL for availability or feel free to email us about ordering an item that is not currently listed on our online store. We do, however, add new items daily to the website as they become available, so please check back often.
Can you ship everything on your website?
We do have some items that we are not able to ship from our online store. We have them listed online so you can see the availability of them in our physical store. Mathews and Mission items and Mathews related items are not sold online, but in store only.
How will I know when an item will be back in stock?
Please contact us by email to request notification of when an item will be available.
Do we sell fishing or hunting licenses?
Yes, we sell fishing and hunting licenses for the State of Illinois in our store.